Shipping Policy

Here at Janome Junkies, we ship products all across the continental United States, Canada, and some international countries so we understand the importance of easy and reliable shipping. Unfortunately, only a select few Janome machines are available for shipping and are only shipped within the USA at this time. Please take the time to read the descriptions of the machines to see which ones are available for shipping and which ones are sold in store only.

Our goal is to place you with the perfect machine that compliments your creative style. We guarantee satisfaction or your money back. Please refer to our 60-day refund policy if you have any questions or issues with your machine.  All other products can be returned if they are not opened.

Domestic Sewing Machines ship for free!

Industrial Machines are shipped by freight we have placed a flat charge of $299. The exact price will be factored after you check out and we have your complete address. Once the freight charge is determined you will either receive a bill or refund for the $299. Price range for freight is typically between $240-400. Look out for an email or phone call.  *If shipping to your destination is an unusual charge, we reserve the right to send you the additional charge. Your machine will arrive by freight, which is a semi truck.  If you would like to know the exact price prior to checking out, please call our store at 813-376-5015 or email us at sewingmachines411@gmail.com. 

TYPES OF SHIPPING AND PRICES

DOMESTIC SHIPPING for items other than Machines

Shipping within the continental United States** is FREE for purchases over $75. Shipping prices for orders less than $75 or expedited orders will be factored into the total price when checking out online. Please refer to our shipping price chart listed below.

If you have any questions about shipping prices please call the shop at (813) 661-9000 or e-mail us at sewingmachines411@gmail.com.

All e-mails are usually read within 24-48 hours of receiving them.

METHOD ORDER RATE TIMING
USPS or UPS US 48 States $75+ FREE 3-7 business days
USPS US 48 States <$74 $6.99 FLAT RATE 3-7 business days

**continental United States does not include Alaska, Hawaii, and other off-shore insular areas

* Additional Rate charges will apply to Hawaii & Alaska- you will be contacted by email or phone for the balance.

We ship most orders through UPS or through the USPS Priority Mail. On orders that include free shipping, we reserve the right to choose the carrier we see most appropriate to ensure you are receiving your order in optimal condition and as quickly as possible.

Please keep in mind that UPS does not ship to PO boxes. If you choose to list your PO box as your shipping address, the merchandise will be shipped through USPS which could affect the shipping price. We DO NOT ship machines to PO box address. If you have experience with UPS shipping to your PO address in the past, please contact us and we will make the accommodations. However, if the package is denied and rerouted, applicable shipping costs will be directed to the customer.

PROCESSING ORDERS

All online orders will be processed as early as that day or as late as 1-2 business days from submission. Orders placed on the weekdays before 3PM Eastern time will usually be shipped the same day. Orders placed on Fridays after 3PM or on Saturday/Sunday are processed and shipped the following Monday. Processing and shipping does not occur over weekends or holidays.

In regards to expedited shipping, we guarantee 1-2 business day shipping from the day the item is sent out, not from the time or day the order is placed. If we have an item in stock, we aim to have it sent out the same day we receive an order. Items that must be special-ordered or restocked by the shop cannot be sent through an expedited method.

CANADIAN SHIPPING RATES

Let’s keep this simple.
We have 3 options:

  • Orders up to $100 - Ship for $25
  • Orders from $100 - $225 Ship for $35
  • Orders $225 or more - Ship for $45
  • If your country has an unusual charge, we reserve the right to bill you the additional cost

**This does not include machines at this time

INTERNATIONAL SHIPPING RATES

We have 2 options:

  • Orders up to $100 - Ship for $25
  • Orders from $100 - $225 Ship for $35
  • Orders over $226 and up $40
  • If your country has an unusual charge, we reserve the right to bill you the additional cost.

**This does not include machines at this time