About Us

Who is Janome Junkies?

Janome Junkies was created by Carmen “Gigi” Wilson, in 2016.

Janome Junkies is a national leader in the sewing industry, built on a foundation of education, expertise, and an elevated customer experience—while proudly operating alongside Juki Junkies.

Welcome to Janome Junkies. If you’re here, you’re likely searching for more than just a machine—you’re looking for inspiration, confidence, and a team that understands your creative goals. That’s exactly what we’re built on.

Our mission is simple: provide exceptional service, honest guidance, and the education you need to get the most out of your machine. Whether you're quilting, sewing garments, or exploring embroidery, we're here to support you at every stage of your journey.

As part of a larger operation supporting sewists nationwide, our expertise goes beyond the home sewing room. From passionate makers to educational programs, we provide personalized guidance, hands-on support, and a trusted experience designed to help you grow with confidence.

At Janome Junkies, we believe your machine should inspire you—not limit you. That's why we focus on education, support, and helping you confidently grow your skills, no matter where you are in your sewing journey.

Scroll down to discover what sets us apart—and why so many sewists across the country choose Janome Junkies as their trusted source for Janome sewing machines.

With Appreciation,

Gigi

Janome Junkies creators and owners, Gigi and David Wilson, smiling and taking a selfie together inside a car. Gigi and David Wilson — Creators and Owners
Back view of Gigi working on a laptop in front of a sewing machine. We often catch Gigi working instead of sewing.

Here at Janome Junkies, our mission is:

To provide an excellent customer experience, personalized to each sewist’s needs, while educating along the way.

Along with offering a multitude of educational opportunities, we strive to build lifelong relationships with you!

Our Values Here Are Simple:

Exceptional Customer Experience

We know that purchasing a machine is an investment, and making the right decision with confidence is a priority for you. Therefore, our goal is to take the necessary time to interview our customers so we can help you make the right choice. Call or email us—don’t hesitate—because our sales experts are experienced sewists, too.

We are here for you before, during, and after your purchase because we want you to love your machine and help you grow your sewing skills.

Exceeding Expectations

Here at Janome Junkies, we’re known for taking customer service to the next level! No matter where you are, we are your neighbor. Our mission is to be here for you — not just today, but on those days when you need a helping hand with not only your machine but also your sewing needs. No question is too big or too small. We’ve got you!

Our Janome Junkies team is only a call, video chat, or text message away!

Honesty and Transparency

Remember how customer service used to be? You’ll find that at Janome Junkies. We’re here to build relationships and trust with our sewists. We have integrity. Our goal is to be sincere and not upsell you on things you don’t need. Our inventory doesn’t dictate our sales — your needs do.

24/7 Education and Personalized Support

We want you to get the most out of your machine. That’s why we’ve created many educational resources to help you get up to speed as quickly as possible. Check out our blog, YouTube videos, Facebook group, and phone support (available during business hours) to get back to sewing what you love — ASAP!

Many sewists have told us that Juki Junkies has helped them build lifelong friendships and a sense of community through the shared therapy of sewing. We hope you find that same sense of belonging with us as you create beautiful things.

We’re here for you!

What Our Customers Are Saying

The customer service at Janome Junkies is outstanding. They are kind, knowledgeable, and always willing to help. Whether I have a quick question or need guidance choosing accessories, I know I can count on their team for honest support. -Karen S.

My Janome HD9 is an incredible machine, and Janome Junkies made learning it so much easier. I especially love watching David’s videos - they are clear, helpful, and make me feel like I have a teacher right there with me. -Patricia A.

Choosing an embroidery machine felt overwhelming until I talked with Janome Junkies. They helped me find the right machine, feel confident in my purchase, and continue learning with their easy-to-follow YouTube videos. -Michelle R.

I had such a wonderful experience with Janome Junkies. Their team took the time to answer my questions, explain my options, and help me feel confident in my purchase. It is so refreshing to work with a company that truly cares about their customers even after the sale. -Linda M.

Check Out These Janome Machines in Action

Close up of Janome Memory Craft 9480 QC sewing machine.
A top down view of Janome Memory Craft 550e embroidery machine with extension table.
A Janome MB7 embroidery machine.
A Janome Memory Craft 8200 QCP sewing machine.
A close up view of applique on the Janome HD9 sewing machine.
A Janome 4120 QDC sewing machine.
A lifestyle shot of a customer's Janome Continental M6 sewing machine customized with decals.
A close up of a quilt being quilted on a Janome Continental M8 sewing machine.